Updates: 2020 Swanepoel Power 200 released January 14, 2020. Association/MLS rankings coming February 17, 2020.

Power 200 Rank

82

Nick Bailey

Chief Customer Officer

RE/MAX

Bailey joined RE/MAX’s leadership team in 2019 in a newly created position, chief customer officer. In this role, directs customer relations for RE/MAX’s 63,122 agents who do $262.62 billion in annual sales volume. Prior to joining RE/MAX, he served as CEO at Century 21 and led the company through one of residential real estate’s most successful brand revamps.

Evaluating Leaders

Leaders are evaluated based on the office they hold, the decision-making power associated with the office, the financial resources at their disposal, their organization’s industry significance and geographical reach, public announcements about imminent changes, their tenure and their personal influence in the industry.