As chief operating officer at eXp Realty, O’Neill works to scale the cloud-based real estate brokerage’s operations while enhancing end-to-end agent experience and improving operational workflow. He joined the brokerage giant in 2022, bringing more than 25 years of experience building and optimizing high-growth technology businesses. Under his direction in 2024, eXp Realty made several revenue-sharing program changes including enabling agents to instantly withdraw earnings and offering attraction bonuses to agents who sponsor new agents.